Warranty Policy

TWO-YEAR LIMITED WARRANTY

Effective: September 1, 2026
Last updated: September 1, 2026

This Two-Year Limited Warranty is given by Blue Tees Enterprises LLC d/b/a Blue Tees Golf. It is the complete and exclusive statement of our warranty obligations. No statement on any other page, in any advertisement, or by any employee or retailer creates a warranty beyond this document.

1. What is covered

Blue Tees Golf warrants that eligible Blue Tees Golf TECHNOLOGY PRODUCTS will be free from defects in materials and workmanship under normal use for TWO (2) YEARS FROM THE ORIGINAL DATE OF PURCHASE.

ELIGIBLE TECHNOLOGY PRODUCTS:

  • Laser rangefinders
  • Launch monitors
  • GPS speakers
  • GPS handheld devices
  • Wearables
  • Other qualifying Blue Tees Golf technology products

The product must have been purchased from Blue Tees Golf or an authorised retailer.

2. What is not covered by this warranty — accessories and apparel

ACCESSORIES AND APPAREL ARE NOT COVERED BY THIS TWO-YEAR LIMITED WARRANTY. This includes cases, straps, towels, divot tools, headcovers, hats, beanies and similar items.

Accessories and apparel are covered by our Extended 100-Day Returns policy, and by any separate product-specific warranty stated for that item at the point of sale.

3. What we will do

If a covered defect appears during the warranty period and you make a valid claim, BLUE TEES GOLF WILL, AT ITS OPTION, EITHER REPAIR THE PRODUCT OR REPLACE IT with the same or a comparable product of equal or greater functionality. A replacement may be new or refurbished.

Repair or replacement is your exclusive remedy under this warranty. Where neither is commercially practicable we may instead refund the purchase price at our discretion.

A repaired or replaced product is covered for the remainder of the original two-year period or 90 days from repair or replacement, whichever is longer. Warranty service does not restart the warranty period.

4. Battery coverage

Rechargeable batteries in covered technology products ARE included in this warranty where the issue is a qualifying defect in materials or workmanship — for example a battery that fails to hold any charge, fails to charge, or fails prematurely because of a manufacturing defect.

THIS WARRANTY DOES NOT COVER ORDINARY BATTERY DEGRADATION. All rechargeable batteries lose capacity gradually with use, charge cycles, age and temperature exposure. A reduction in run time or maximum capacity over time is normal behaviour, not a defect.

Battery damage caused by misuse, improper handling, unauthorised repair, use of a non-approved charger, water exposure outside the product's stated specifications, or accidental damage is not covered.

5. What is not covered

This warranty does not cover any defect, damage or failure caused by or arising from:

  • Misuse, abuse, improper handling, improper installation or improper maintenance;
  • Failure to follow the product instructions or manual;
  • Unauthorised repair or modification, or service by anyone other than Blue Tees Golf or an authorised service provider;
  • Normal wear and tear, including scratches, scuffs, fading and deterioration of finishes, straps and other wearing parts;
  • Cosmetic damage that does not materially affect operation;
  • Ordinary battery capacity degradation over time;
  • Accidental damage, drops or crushing;
  • Exposure to liquid, moisture, extreme temperature, sand or debris beyond the product's stated specifications or environmental rating;
  • Loss or theft;
  • Products with a removed, altered or illegible serial number;
  • Products purchased from anyone other than Blue Tees Golf or an authorised retailer, including online marketplace and resale platform purchases;
  • Third-party software, applications, course data, connectivity, or any device or service not supplied by Blue Tees Golf;
  • Any performance characteristic disclaimed in Section 19 of our Terms & Conditions, including measurement and GPS accuracy, course data, AI-generated recommendations, and conformance for competitive play.

6. Who is covered

This warranty extends to the original purchaser of the product from Blue Tees Golf or an authorised retailer, and is not transferable.

7. Proof of purchase

PROOF OF PURCHASE IS REQUIRED for all warranty claims. Acceptable proof identifies the product, the purchase date and the seller, and may come from blueteesgolf.com, an authorised retail partner, or another authorised sales channel. We may ask for information sufficient to confirm the product was bought from an authorised seller. Please keep your receipt.

8. Product registration

REGISTER YOUR PRODUCT at blueteesgolf.com/pages/register.

Registration records your purchase date, product and serial number with us. It makes any future warranty claim faster, means you do not need to locate a receipt later, and allows us to contact you about safety or service matters affecting your product. Registration information is also included in your product manual.

If we can verify your purchase from our own records or from valid proof of purchase, we will process your claim whether or not you registered.

9. How to make a claim

  1. Email support@blueteesgolf.com with your name, proof of purchase, the product and serial number, and a description of the problem, including photographs or video where possible.
  2. We will respond generally within 24 hours, Monday through Friday, and may ask for more information or troubleshooting steps.
  3. If we ask you to return the product we will send return instructions. YOU ARE RESPONSIBLE FOR SHIPPING THE PRODUCT TO US POSTAGE PREPAID unless we tell you otherwise. Please do not send anything without instructions from us.
  4. We will inspect the product and, if the claim is valid, repair or replace it and return it to you at our cost within the United States.

If inspection shows the failure is not covered, we will explain why and offer to return the product to you at your cost, or quote a repair where one is available.

10. International warranty service

Warranty service is available outside the United States.

International customers remain responsible for shipping costs to us, and for any customs charges, duties, taxes and import requirements in both directions. Service logistics and turnaround times differ by country and may be substantially longer than domestic service. Contact support@blueteesgolf.com and we will explain the process for your country.

Nothing in this warranty limits any mandatory consumer right available to you under the law of your country of residence.

11. Extend protection plans are separate

AN EXTEND PROTECTION PLAN IS NOT THIS WARRANTY AND IS NOT PROVIDED BY BLUE TEES GOLF.

  • THIS TWO-YEAR LIMITED WARRANTY is provided by Blue Tees Enterprises LLC and covers defects in materials and workmanship in Blue Tees Golf technology products, as described above.
  • AN EXTEND PROTECTION PLAN is an optional product provided and administered by Extend, an independent third party. Depending on the plan, Extend coverage may complement a manufacturer's warranty — for example by covering accidental damage — or may apply after the manufacturer's warranty period ends.

Extend determines the coverage, exclusions, duration, claim process and remedies under its plans, and Extend's own plan terms govern them entirely. You receive your Extend plan documentation in connection with or following your purchase. Claims under an Extend plan must be made to Extend through Extend's own claim process and account tools.

Blue Tees Golf is not the provider, obligor or administrator of an Extend plan and is not responsible for Extend's performance. Buying an Extend plan does not change this warranty, and this warranty does not change your Extend plan.

12. Disclaimers and your legal rights

TO THE FULLEST EXTENT PERMITTED BY LAW, THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. ANY IMPLIED WARRANTY, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS LIMITED IN DURATION TO THE TWO-YEAR PERIOD OF THIS WRITTEN WARRANTY.

TO THE FULLEST EXTENT PERMITTED BY LAW, BLUE TEES GOLF IS NOT LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL OR INDIRECT DAMAGES ARISING FROM ANY PRODUCT OR THIS WARRANTY.

SOME STATES AND COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE MAY NOT APPLY TO YOU.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY BY STATE AND BY COUNTRY. NOTHING IN THIS WARRANTY AFFECTS ANY RIGHT THAT CANNOT BE WAIVED OR LIMITED BY AGREEMENT, INCLUDING RIGHTS UNDER THE CALIFORNIA SONG-BEVERLY CONSUMER WARRANTY ACT.

13. Relationship to our returns policy

This warranty is separate from our Extended 100-Day Returns policy. Within 100 days of delivery you may simply return or exchange the product under that policy. Outside that window, this warranty applies to covered defects in technology products for two years from purchase.

14. Contact us

Blue Tees Enterprises LLC d/b/a Blue Tees Golf
7515 Metropolitan Drive, Suite 405, San Diego, CA 92108
Warranty claims: support@blueteesgolf.com

We respond generally within 24 hours, Monday through Friday.